Nearly 10,000 CRA jobs have been cut since 2024 — including more than 3,300 in call centres. From processing tax returns to delivering benefits, recovering public revenue, and supporting communities, CRA workers keep the system running. But government cuts have hollowed out the agency, leaving Canada on hold and families paying the price.
Longer waits: Even small corrections take over a year to process.
Lost benefits: The Disability Tax Credit and Canada Child Benefit are delayed for 20 weeks or longer, leaving families without critical support.
Mistaken debts: Delays and errors are creating debts people don’t actually owe.
Billions left on the table: High-value collection files go untouched, GST recovery collapses, and nonresident debts are ignored. This is taxpayer money that could be funding hospitals, schools, and infrastructure - a missed opportunity the government can no longer afford.
Weakened communities: CRA jobs sustain local economies. Cuts mean fewer paycheques during an uncertain time, weaker businesses, and less money circulating locally.
Cuts will only make it worse. CRA workers are doing their best, but without enough staff and with continued cuts to the Agency, delays grow, services are on hold, revenue is lost, and Canadians suffer.
Call on your MP to stop the cuts and reinvest in the people who keep our tax system running.
Have you faced long waits, delayed benefits, or a mistaken debt? Are you a worker trying to deliver services under impossible pressure? Your voice matters.
Let the CRA Ombudsperson know if you’ve experienced excessive service delays or stalled files. Your voice helps hold the system accountable.
Submit a complaintWhen CRA jobs are cut, the pain is real.
A strong public service is the foundation of a strong Canada. When we invest in CRA workers, we cut waits, recover billions in revenue, and ensure no one is left on hold.
Stop the cuts: More than 10,000 CRA jobs have already been eliminated since 2024, including 3,300 call centre positions, and more are on the line. The consequences are already being felt.
Invest in service capacity: Investment in CRA staffing is a self-funding solution. Every new hire accelerates tax processing, reduces backlogs, and unlocks billions that would otherwise be written off. Each collection officer alone can recover an estimated $3 million per year in taxes owed. Funding CRA staff pays for itself and funds other government and private-sector priorities without raising taxes.
Fix the system, prevent the losses: Chronic understaffing is creating false debts, yearlong backlogs, and unrecovered taxes. Proper funding fixes errors faster, protects people, and prevents revenue losses.
Support the workers who power the system: Short staffing drives burnout and high turnover, which slows services and revenue collection. Investing in CRA workers protects communities, strengthens local economies, and keeps revenue flowing.
